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Our Legal Terms and Policy Commitments

At 6c3, we hold ourselves to clear legal standards that govern how your account, your data and your activity on this platform are handled.

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6c3 Our Legal Terms and Policy Commitments
LEGAL CONTACT PATHS

How to Reach Our Legal and Compliance Team

For policy questions, data requests or any concern about how your account information is handled, our team is reachable through multiple channels. We aim to respond to all legal and privacy queries within two business days of receipt.

Team online

Email Support

Send your legal query or data-access request directly to our compliance email. We log every submission with a timestamp and reply within two business days with a reference number you can track.

Live Chat

Our support chat is available around the clock. For legal matters, the agent will escalate your query to the compliance team and confirm the handover via a written chat transcript sent to your registered email.

Written Request

You may submit a formal written request for data deletion, correction or portability at any time. We acknowledge written requests within 24 hours and complete permissible actions within 30 days as required by applicable law.

HOW WE HANDLE POLICY

Data Handling, Security and Your Account Rights

We have built our policy infrastructure around the principle that you should be in control of your own account data.

Data Collection Scope

We collect only the data required to operate your account — identity verification, transaction history and session logs. We do not collect browsing data unrelated to your activity on 6c3.club, and we do not sell your data to advertisers.

Cookie Practices

Our site uses functional cookies to keep your session active and analytical cookies to understand how pages perform. You can adjust cookie preferences from the settings panel at any time without losing access to your account.

Account Security

Every account is protected by encrypted login credentials and session tokens that expire after inactivity. We flag unusual login patterns — such as a new device or IP location — and notify you by email before allowing access.

Retention Schedule

Transaction records are kept for the period required by applicable financial regulation — typically seven years. Account profile data is removed within 90 days of a verified closure request, except where retention is legally mandated.

Right to Correction

If any personal detail we hold about you is inaccurate, you can request a correction through live chat or email. We verify the request against your KYC documents and apply the change within 10 business days.

Data Portability

You may request a copy of all personal data we hold in a structured, machine-readable format. Submit the request via email and we will deliver a secure download link to your registered address within 30 days.

Your Legal and Policy Questions Answered

Below you will find answers to the questions we receive most often about legal terms, data rights and account policy at 6c3. If your question is not covered here, our compliance team is one message away.

Access depends on local law and is available where local law permits. We recommend checking the applicable regulations in your state or territory before opening an account, as rules can differ across Indian jurisdictions.

We collect your name, contact details, date of birth and government-issued ID for verification purposes. We also log transaction data for UPI, Paytm and PhonePe payments as required by applicable financial regulations.

Profile data is deleted within 90 days of a verified closure request. Transaction and payment records are retained for the period required by law — generally seven years — after which they are permanently removed from our systems.

Yes. Submit a deletion request via email or live chat. We will process permissible deletions within 30 days. Data we are legally required to retain — such as financial transaction records — cannot be erased ahead of the statutory retention period.

Reach our support team by email or live chat with the correction you need and a copy of the relevant KYC document. We verify and apply the change within 10 business days and send a confirmation to your registered email address.

We do not sell your data. We share information with third parties only when required by law, when processing payments through UPI, Paytm or PhonePe, or when you have explicitly given written consent for a specific purpose.

The complete Terms and Conditions document is available on request at any time. Contact us via email and we will send you the current version as a downloadable PDF within one business day of your request.

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